PRESTO Technology issues or staff training and efficiency issues - Why can't they switch to better technology for better customer service.

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https://m0168.org/2021/10/09/attn-metrolinx-cibc-and-presto-customer-service-and-other-relevant-authorities-is-this-normal-how-reliable-is-loading-the-presto-card-on-internet-browser-or-app-updated-october-09-of-2021/

Is it because of PRESTO technology issues or staff training and efficiency issues. Why can't they use better fare payment technology for better customer service.



Published by the undersigned,
KHALID MAHMOOD (KM) (m0168.org)

خالد محمود ھملٹن اونٹاریو کینیڈا
M01684340561220
Ph:(289)990-6590
2-671 Fennell Ave. East,
(Door#: 2 on the upper Floor)
Hamilton Ontario L8V 1V3 Canada
(correct postal code for my address as assigned by Canada Post is L8V1V3, it is NOT 3J3).
 
Monthly Tenant (in this building since 2017 May – 4.5 years – in October 2021 – I was trapped to rent in such building, I did not ask for this address.)
A suggestion to the technical and Engineering Colleges/Universities to include some courses in tbeir programme to prepare graduate students to learn to survive the shock and stress of govt. provided social assisstance due to unemployment and unknown reasons, which I was never/not taught.



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